CBSE Class 12 Business Studies Syllabus 2023-24 (PDF Download)

Units

Periods

Marks

Part A

Principles and Functions of Management

1.

Nature and Significance of Management

12

16

2

Principles of Management

14

3

Business Environment

12

4

Planning

14

14

5

Organising

15

6

Staffing

16

20

7

Directing

15

8

Controlling

12

Total

110

50

Part B

Business Finance and Marketing

9

Financial Management

20

15

10

Financial Markets

18

11

Marketing Management

30

15

12

Consumer Protection

12

Total

80

30

Part C

Project Work (One)

30

20

Concept

After going through this unit, the

student/ learner would be able to:

Management – concept, objectives, and importance

•  Understand the concept of management.
• Explain the meaning of ‘Effectiveness and Efficiency.
• Discuss the objectives of management.
• Describe the importance of management.

Management as Science, Art and Profession

·        Examine the nature of management as a science, art and profession.

Levels of Management

·        Understand the role of top, middle and lower levels of management

Management functions-planning, organizing, staffing, directing and controlling

·        Explain the functions of management

Coordination- concept and importance

·        Discuss the concept and

characteristics of coordination.

·        Explain the importance of coordination.

Principles of Management – concept and significance

·        Understand the concept of principles of management.

·        Explain the significance of management principles.

Fayol’s principles of management

·        Discuss the principles of management developed by Fayol.

Taylor’s Scientific management – principles and techniques

·        Explain the principles and techniques of ‘Scientific Management’.

·        Compare the contributions of Fayol and Taylor.

Business Environment- concept and importance

·        Understand the concept of ‘Business Environment’.

·        Describe the importance of business environment

Dimensions of Business Environment – Economic, Social, Technological, Political and Legal

Demonetization – concept and features

·        Describe the various dimensions of ‘Business Environment’.

·        Understand the concept of demonetization

Planning: Concept, importance and limitation

·        Understand the concept of planning.

·        Describe the importance of planning.

·        Understand the limitations of planning.

Planning process

·        Describe the steps in the process of planning.

Single use and Standing Plans. Objectives, Strategy, Policy, Procedure, Method, Rule, Budget and Programme

·        Develop an understanding of single use and standing plans

·        Describe objectives, policies, strategy, procedure, method, rule,

budget and programme as types of plans.

Organising: Concept and importance

·        Understand the concept of organizing as a structure and as a

process.

·        Explain the importance of organising.

Organising Process

·        Describe the steps in the process of organizing

Structure of organisation- functional and divisional concept.

Formal and informal organization – concept

·        Describe functional and divisional structures of organisation.

·        Explain the advantages, disadvantages and suitability of functional and divisional structure.

·        Understand the concept of formal and informal organisation.

·        Discuss the advantages,

disadvantages of formal and informal organisation.

Delegation: concept, elements and importance

·        Understand the concept of delegation.

·        Describe the elements of delegation.

·        Appreciate the importance of Delegation.

Decentralization: concept and importance

·        Understand the concept of decentralisation.

·        Explain the importance of decentralisation.

·        Differentiate between delegation and decentralisation.

Staffing: Concept and importance of staffing

·        Understand the concept of staffing.

·        Explain the importance of staffing

Staffing as a part of Human Resource Management concept

·        Understand the specialized duties and activities performed by Human

Resource Management

Staffing process

·        Describe the steps in the process of staffing

Recruitment process

·        Understand the meaning of recruitment.

·        Discuss the sources of recruitment.

·        Explain the merits and demerits of

internal and external sources of recruitment.

Selection – process

·        Understand the meaning of selection.

·        Describe the steps involved in the process of selection.

Training and Development – Concept and importance, Methods of training – on the

·        Understand the concept of training and development.

job and off the job – vestibule training, apprenticeship training and internship training

·        Appreciate the importance of training to the organisation and to the employees.

·        Discuss the meaning of induction training, vestibule training, apprenticeship training and internship training.

·        Differentiate between training and development.

·        Discuss on the job and off the job methods of training.

Directing: Concept and importance

·        Describe the concept of directing.

·        Discuss the importance of directing

Elements of Directing

·        Describe the various elements of directing

Motivation – concept, Maslow’s hierarchy of needs, Financial and non-financial incentives

·        Understand the concept of motivation.

·        Develop an understanding of Maslow’s Hierarchy of needs.

·        Discuss the various financial and non-financial incentives.

Leadership – concept, styles – authoritative, democratic and laissez faire

·        Understand the concept of leadership.

·        Understand the various styles of leadership.

Communication – concept, formal and informal communication; barriers to effective communication, how to overcome the barriers?

·        Understand the concept of communication

·        Understand the elements of the communication process.

·        Discuss the concept of formal and informal communication.

·        Discuss the various barriers to effective communication.

·        Suggest measures to overcome barriers to communication.

Controlling – Concept and importance

·        Understand the concept of controlling.

·        Explain the importance of controlling.

Relationship between planning and controlling

·        Describe the relationship between planning and controlling

Steps in process of control

·        Discuss the steps in the process of controlling.

Financial Management: Concept, role and objectives

·        Understand the concept of financial management.

·        Explain the role of financial management in an organisation.

·        Discuss the objectives of financial management

Financial decisions: investment, financing

and dividend – Meaning and factors affecting

·        Discuss the three financial

decisions and the factors affecting them.

Financial Planning – concept and importance

·        Describe the concept of financial planning and its objectives.

·        Explain the importance of financial planning.

Capital Structure – concept and factors affecting capital structure

·        Understand the concept of capital structure.

·        Describe the factors determining

the choice of an appropriate capital structure of a company.

Fixed and Working Capital – Concept and factors affecting their requirements

·        Understand the concept of fixed and working capital.

·        Describe the factors determining the requirements of fixed and

working capital.

Financial Markets: Concept

·        Understand the concept of financial market.

Money Market: Concept

·        Understand the concept of money market.

Capital market and its types (primary and secondary)

·        Discuss the concept of capital market.

·        Explain primary and secondary markets as types of capital market.

·        Differentiate between capital market and money market.

·        Distinguish between primary and secondary markets.

Stock Exchange – Functions and trading procedure

·        Give the meaning of a stock exchange.

·        Explain the functions of a stock exchange.

·        Discuss the trading procedure in a stock exchange.

·        Give the meaning of depository services and demat account as used in the trading procedure of

securities.

Securities and Exchange Board of India (SEBI) – objectives and functions

·        State the objectives of SEBI.

·        Explain the functions of SEBI.

Marketing – Concept, functions and philosophies

·        Understand the concept of marketing.

·        Explain the features of marketing.

·        Discuss the functions of marketing.

·        Explain the marketing philosophies.

Marketing Mix – Concept and elements

·        Understand the concept of marketing mix.

·        Describe the elements of marketing mix.

Product – branding, labelling and packaging – Concept

·        Understand the concept of product as an element of marketing mix.

·        Understand the concept of branding, labelling and packaging.

Price – Concept, Factors determining price

·        Understand the concept of price as an element of marketing mix.

·        Describe the factors determining price of a product.

Physical Distribution – concept, components and channels of distribution

·        Understand the concept of physical distribution.

·        Explain the components of physical distribution.

·        Describe the various channels of distribution.

Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion and Public Relations

·        Understand the concept of promotion as an element of marketing mix.

·        Describe the elements of promotion mix.

·        Understand the concept of advertising.

·        Understand the concept of sales promotion.

·        Discuss the concept of public relations.

Consumer Protection: Concept and importance

·        Understand the concept of consumer protection.

·        Describe the importance of

consumer protection.

·        Discuss the scope of Consumer Protection Act, 2019

The Consumer Protection Act, 2019:

Source:

http://egazette.nic.in/WriteReadData/2019/210422.pdf

Meaning of consumer

Rights and responsibilities of consumers Who can file a complaint?

Redressal machinery Remedies available

·        Understand the concept of a consumer according to the Consumer Protection Act, 2019.

·        Explain the consumer rights

·        Understand the responsibilities of consumers

·        Understand who can file a complaint and against whom?

·        Discuss the legal redressal machinery under Consumer Protection Act, 2019.

·        Examine the remedies available to

the consumer under Consumer Protection Act, 2019.

Consumer awareness – Role of consumer organizations and Non-Governmental Organizations (NGOs)

·        Describe the role of consumer organizations and NGOs in

protecting consumers’ interests.

1

Initiative, cooperativeness and participation

2 Mark

2

Creativity in presentation

2 Mark

3

Content, observation and research work

4 Marks

4

Analysis of situations

4 Marks

5

Viva

8 Marks

Total

20 Marks